Help for kabadiwalas

Households trust you at their door. Checking every shop keeps them safe and makes your verified badge mean something.

Usually 12 to 24 hours after you send your application. If we need anything else, we tell you exactly what.

No, it's optional. Add it if you have one.

Yes, for every material, as long as it's not below the minimum price Luma.Green sets.

Yes. Households can bring materials to your shop. Saathi collections for shops without a vehicle are coming later.

When it's on, every new request in your area is accepted straight away, even at night. Turn it off when you can't go.

It goes to the next nearest kabadiwala. The household isn't told who said no.

No. You pay them in cash or UPI at the door. The app records how much and how.

Business payments use the payment gateway. Check the order for its current payment status.

Wait 30 seconds and tap Resend. Check the number is right and your phone has signal. A code works for 5 minutes.

New phone, same number: just sign in again. New number: call us, and we'll move your account once we've checked it's you.

Once you're approved, your shop name, area and hours are public so households can find you. Your documents stay private.